SmarterMail Mail Server Nodes

A SmarterMail mail server node is a server (Windows-based) that uses the SmarterMail software for mail delivery. When you subscribe a customer to a plan that includes SmarterMail mail hosting service, the system creates customer's mailboxes on one of the SmarterMail mail server nodes.

Important: Unlike other roles, PPA does not automatically install SmarterMail on a node when registering it in the system. You should manually install SmarterMail on the node and configure it before adding it to PPA.

Server Requirements

Before adding a mail server node to the environment, make sure that the server meets the following requirements.


Windows 2008 SP1 (32-bit or 64-bit)*

Windows 2008 R2 (64-bit)*

Windows 2012 (64-bit)*

Windows 2012 R2 (64-bit)*

* with installed SmarterMail 10


3.2 GHz or higher


2 GB minimum

Disk space

At least 10 GB free

Open TCP ports

25, 110: SMTP, POP3

8352-8999: Communication between a service node and PA panels

Before adding a SmarterMail node to PPA, enable the "Remote Desktop" rule in Windows firewall on that SmarterMail node.

Configuring the SmarterMail Installation

To configure SmarterMail:

  1. Visit the SmarterMail web interface. It should be available at a URL similar to http://<ip address>:9998/.
  2. Log in as administrator. The default username and password are both admin.
  3. Go to Settings > Defaults > Domain Defaults.
  4. On the Limits tab, set the resource usage limits in accordance with your service plans in PPA. For example, if your service plans in PPA, called plan_1 and plan_2, offer 10 and 20 domain aliases respectively, you need to increase the SmarterMail’s limit on "Domain Aliases" to at least 20 items.
Adding a Node

To register a SmarterMail mail server node in PA:

  1. Add a mail server node to PA by starting the Add New Node wizard in Administration Panel > Infrastructure > Service Nodes. The wizard will ask you to provide the following information:
  2. Normally, when the installation is complete, the node is marked as Ready to provide its services. If this does not happen, resolve the issue and mark it manually on the node properties page (Infrastructure > Service Nodes).
  3. After the server appears in the list of nodes, register the SmarterMail API URL in the system (PPA will use it for communication with the mail server):
    1. Go to Infrastructure > Hosted Applications > Remote SmarterMail Connector > Settings.
    2. Adjust SmarterMail API connection settings (API URL and SmarterMail administrator credentials). If you use several SmarterMail nodes, be sure to use the same administrator's username and password for each node.
  4. Assign a license key to the node as described in the section Installing License Keys for Service Nodes.
Automatically Assigned Attributes

When registering a SmarterMail mail server node, the system automatically assigns the SmarterMail provisioning attribute to the node.


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